Refund Policy

Introduction
At FUEL FOR STYLE LTD (“Company,” “we,” “our,” or “us”), we strive to provide the best fashion and style consultation services. However, we understand that situations may arise where you may need a refund. This Refund Policy outlines the conditions under which refunds are issued, the process for requesting a refund, and other relevant details.


1. Eligibility for Refunds
Refunds may be granted under the following conditions:

1.1 Service Not Delivered

  • If the purchased service was not delivered within the agreed timeframe due to issues on our end.

  • If the service has not commenced and the client wishes to cancel within 24 hours of purchase.

1.2 Dissatisfaction with Services

  • If the delivered service does not match the agreed specifications, you may request a revision or refund within 7 days of receiving the service.

  • Proof of the discrepancy must be provided for a refund to be considered.

1.3 Technical Issues

  • If technical errors prevent the successful delivery of a service, and the issue cannot be resolved within 5 business days, a refund may be granted.

1.4 Duplicate Payments

  • If a customer accidentally makes multiple payments for the same service, the extra amount will be refunded after verification.


2. Non-Refundable Conditions
Refunds will not be issued in the following cases:

2.1 Change of Mind

  • Once a service has commenced or has been delivered as described, refunds will not be granted for changes of mind.

2.2 Client Delays and Non-Responsiveness

  • If a client fails to provide necessary information or does not respond to communication, causing project delays, refunds will not be provided.

2.3 Partially Used Services

  • If the client has used a portion of the service but then decides to cancel, only partial refunds may be considered at our discretion.

2.4 Third-Party Services

  • If the refund request is related to third-party tools, software, or external services that we do not control, we cannot guarantee refunds.


3. Refund Request Process
To request a refund, please follow these steps:

3.1 Contact Us

  • Send an email to [contact@stylefuel.co] with the subject line “Refund Request.”

  • Include your full name, order number, and a detailed reason for the refund request.

3.2 Review and Response

  • Our team will review the request within 5 business days and may request additional information if necessary.

  • If eligible, the refund will be processed within 10 business days.

3.3 Refund Method

  • Refunds will be issued to the original payment method used for the transaction.

  • Depending on the payment provider, it may take additional time for the funds to reflect in your account.


4. Modifications to This Policy
FUEL FOR STYLE LTD reserves the right to modify this refund policy at any time. Changes will be posted on this page, and customers are encouraged to review it periodically.


5. Contact Us
If you have any questions regarding this Refund Policy, please contact us: